Top heavy mgt - Customer Service Manager (CSM) Fourth Employee Review

3.0
Jan 28, 2021
Recommend
CEO approval
Business outlook

Pros

Good culture Team events Technology starting to catch up with competitors Great base of clients

Cons

Too many senior managers who often seem over promoted - certain individuals have zero interest in looking after their team All interest is now on US market No clear development for role

Explore other reviews about Fourth

5.0
Jun 19, 2023
Recommend
CEO approval
Business outlook

Pros

Good team communication and positive leadership.

Cons

Need to update back-end software; tools are out-of-date.

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO, culture, remote, teamwork

Cons

Communication, Pay, advancement, balance, training

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