Fast Growing Startup Built on Crappy Culture and Poor Leadership - Operations FourKites Employee Review

2.0
Jan 10, 2020
Recommend
CEO approval
Business outlook

Pros

Fast growing company Typical perks such as snacks, happy hours, etc Decent compensation Some teams seem to be happy Some cool, smart people

Cons

Poor leadership - the C-Suite in particular is made up of people who were never quite qualified to be there There is little room to go outside the box if it means not following the rules of some subpar middle manager The product itself - it's cool because it's solving a need in an old space. But the product team sucks. They constantly push out new features at the whim of closing a deal, meanwhile the core feature, load tracking, still doesn't function well. The CPO came from Tivo (lol) and is more like a business development person. They treat the engineers in India like cattle, but because the CPO, CTO and CEO are all Indian, they somehow get a pass for this. Lack of transparency. It's not uncommon to be completely out of the loop on things. The culture was never empowering.

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FourKites Response
6y
FourKites wants to acknowledge that we have reviewed this post. Due to the highly personal and negative nature we choose not to engage here. We value constructive and respectful suggestions and feedback from employees, past employees, and candidates. We choose not to engage in a conversation when it’s rooted in disrespect and personal attacks on our valued team. Our goal is to attract, retain, reward, and support our valued team members and to the extent an individual did not have that experience, we’re sorry.

Explore other reviews about FourKites

5.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

Solid place to work! It's a CSM role so the challenges are customer based and vary greatly but culture and compensation at Fourkites is worth it.

Cons

Being a CSM sometimes feels like you bear the weight of both the company and your customers on your shoulders. This is true for CSMs anywhere though and comes with the title.

2.0
Dec 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits Decent pay Many great middle managers Great market potential if C-Suite is replaced.

Cons

Do your research and Google something along the lines of: " Project44 Fourkites Supreme Court FreightWaves " Read up on the details of the case, and names involved. Then ask yourself if thats the type of leader you want to work for. Very large brain drain in 2025. The people who knew the product/platform the best have either quit or been laid off this year.

8
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