Avoid - Customer Service Representative Foundever Employee Review

Poor management styles, forced hierarchy, stressful environment and being treated like a number, little to no real support, patronising attitudes and tones from management. Some managers are extremely micromanaging, chaotic and unclear. The tasks are boring and you are pushed to do 50 cases per day yet quality monitoring is vigorous and you will receive a note on every single minor and often subjective mistake you had made. The toxicity from the management side can absolutely ruin your mental health and self-esteem. Only work here if you are able to stay immune to negativity and criticism, avoid like plague if you care. Training programs are not great. You must use your own phone to log in, your own electricity at home, and every second going over of your break times is being monitored and commented on. If you are ill, you wont be paid and will get a disciplinary. Respect only goes one way. Truly the most horrific employment experience I have ever had.