Pros
Working from home was the only pros at this company.
Cons
This company is not for the weak or for anyone that has morals. This company make promises to you during the interview process that they will never follow through. When i interviewed for this company, they acted like this was a put together company and it's a wonderful place to work for. In reality it's the opposite. Any ways this company don't give out raises, no bonuses and no incentives. Your paycheck will be different every time. I felt like my paycheck kept being shorter and shorter every year. The Team Leaders don't take calls whatsoever, which i never heard of. They barely do any work but micromanage us. They system is always having issues and they will not pay you if you are out due to the system issues. Back-to-back calls, long calls with angry members and split days off during open enrollment. You do a lot of work for a little of pay. The health insurance they provide the employees is awful. The only thing i did like is working from home and learning more about insurance. Other than that, i don't have any positive comment to say about this company.