Technical Support - Technical Support Agent Foundever Employee Review

1.0
Jul 30, 2015
Recommend
CEO approval
Business outlook

Pros

working from home, no long commute, no uniform, partial free dtv service if on the dtv project, save money on gas, they ship you equipment to work from home just have to supply your own monitor. pay is 9.00 hr

Cons

boring virtual training, not much support when first taking calls,trainers are unprofessional due to not responding to emails, technical issues are counted against you even if its their equipment having the issues, you wear many hats like tech support, billing,sales ect all for 9 bucks an hr

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5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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