An overall warm and welcoming place to work - Customer Service Agent Foundever Employee Review

5.0
Oct 15, 2022
Recommend
CEO approval
Business outlook

Pros

-Great community, bosses, and coworkers. -Welcoming and inclusive work environment. -Quite the humane treatment for employees.

Cons

-Bare minimum pay for starting customer service agents. -Fluctuating overtime payments, tend to get lowered. -Tight schedule and frantic workload for people at the bottom of the corporate ladder.

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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