Discrimination Filled Environment - Customer Service Agent Foundever Employee Review

1.0
Aug 27, 2020
Recommend
CEO approval
Business outlook

Pros

You can move up in the company quickly.

Cons

The trainers and coaches will not be respectful of you or your concerns. The turn-over rate is insane and I have a feeling this is why. The company will always take the side of the coaches and trainers. Watching some of my peers be fired or given corrective measures for things that either didn't require them or they could not control (something like a death in the family) is atrocious.

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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