Worst Callcenter - Customer Service Advisor Foundever Employee Review

1.0
Aug 21, 2018
Recommend
CEO approval
Business outlook

Pros

Food Card Benefits and great Location in Lisbon

Cons

Stressfull bad Callcenter Environment. Management dont care about their Employees except bringing certain amount of calls. Always dissatisfied and stressfull Customers on the Phoneline. Projects very bad managed. Training to the Projects are incomplete and unsuccessfull. You are threated like a Number than a human being and penalized for every small Corn of dust.

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5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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