The Most Unbelievable Call Center EVER! - Fraud Account Supervisor Foundever Employee Review

1.0
Jun 3, 2017
Recommend
CEO approval
Business outlook

Pros

Free Coffee and Hot Chocolate Some Employees were a Pleasure to Work With Flexible Hours Available Overtime Opportunities (When available)

Cons

The Lowest Paid Time Off Rate I ever Received Disorganized Facility Coffee Was Gross Treatment of Employees Led to Low Morale Frequent Inconsistencies led to Massive Turnover Questionable Hiring Practices Ridiculously Low Wages for all the Work required for almost all employees "Bait and Switch" approach post hiring (they did this twice!) Overtime is almost mandatory to bring home subpar check Invasive Security Checks Terrible Attendance Policy Practically glued to your seat Absolutely Condescending Customers Brand New Facility, constantly having issues with hardware and software No HR Department, literally just a computer, phone number, and a fax machine. Feeling of Hopelessness some days due to a lack of floorwalkers, coaches, etc

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5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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