Pros
The best thing about working at Sitel is that they offer split shifts which allows you to do things such as prepare dinner grocery shop even rest. The pay is ok for a college student.
Cons
It's very difficult to get information that should be easy to answer than always getting told reach out to your coach only for the coach to say reach out to HR. They should increase pay after training is over and you move into production. They say they work with college students and create a schedule to accommodate class schedules but really don't then tell you to find somebody who has a schedule you think will work and trade with them. Wish the 2 off days would stay the same instead of one day off one floating day which means one day is set but the other day will change maybe every two or three weeks