2.0
Oct 21, 2008
Current employee
Amarillo, TX
Recommend
CEO approval
Business outlook
Pros
The work atmosphere is very relaxed at Sitel. Dress code is business casual with Fridays being just casual. There is a cooperative community spirit here, and various opportunities are presented to employees to help those who are less fortunate. Monthly awards, anniversary celebrations, and theme oriented potlucks are the norm.
Cons
Pay is somewhat below the norm for other call centers in the community, and advancement is usually limited to one step above the agent level. Sitel has gone through three group health insurance providers in an many years, and the price for coverage keeps getting higher