You get what you put out - Customer Service Representative III USAA Foundever Employee Review

2.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

Co worker make it fun

Cons

Management and the dirty building

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Foundever Response
2mo
Thank you for sharing your feedback. We’re glad to hear that you enjoy working with your coworkers and that they help create a positive atmosphere. At Foundever, we are committed to maintaining a clean and safe work environment, and we appreciate your comments regarding the facility and management. Your feedback will be shared with the appropriate teams. Kim at Foundever

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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