Good - Anonymous employee Foundation Direct Employee Review

Outstanding leadership team, collaborative team environment, really smart people in the right positions.

Still feels like a start-up at times with heavy workloads when needed.

+Fun Company Culture (most significant pro) considering fully remote +Diverse and Inclusive +Strong pay for fully remote environment (at least for my team) +Unlimited PTO (work/life balance approach) +Intelligent team hires and managers from diverse industry backgrounds +Smaller startup type feel (easy to form relationships with almost every employee) +C-level seemed to take employee concerns seriously

-Severe lack of defined internal processes and inconsistent escalation paths -Faster paced work pace (burnout is real) with scattered and limited managerial guidance. -Routine fire drills (more than any other compay for which I've worked) -Significant book of challenging/harsh clients (contributes to burnout) -Client dashboard and tech lacking polish (not the sexiest product) -Expensive solution with too few OEM contracts marketed as "premium" -Low and tedious employee advancement track & growth ceiling -Expensive, subpar healthcare and retirement benefits -Product integration path with parent company was tedious, at best