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Forward Service Corporation

Engaged employer

Mixed emotions - Case Manager Forward Service Corporation Employee Review

2.0
Nov 14, 2015
Recommend
CEO approval
Business outlook

Pros

It has great benefits, CEO is a genuine person and is great to work for. Great programs.

Cons

Workload can be very overwhelming! Too much is expected for too little pay. Supervisors are contradictory telling workers to ask for help if needed, but then don't follow thru when employees ask for assistance. Also, tendency to make employees feel bad for innocent mistakes or not catching on fast enough when things change on a whim.

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Forward Service Corporation Response
10y
Thank you for taking the time to leave a review. You offered some great advice here – we’ve been working at developing more detailed training plans and providing more initial training. We’ve also introduced a mentorship program to help new staff get help as well and provide more support. Our QA department is currently updating all training plans and will be launching this soon. We encourage our employees to contact HR if they ever feel they have a concern they aren’t comfortable sharing with their supervisor. Our HR staff is here to listen and explore issues if needed at any time.

Explore other reviews about Forward Service Corporation

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great support from co-workers and the opportunity to make a real difference for people in need.

Cons

Working with people in crisis can be stressful at times.

4.0
Mar 28, 2026
Recommend
CEO approval
Business outlook

Pros

Really good people with equally good intentions to help those who are in a vulnerable place.

Cons

There was a big pressure to get people to be enrolled into the program with no financial bonus incentive.

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