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Forward Service Corporation

Engaged employer

RUN FAR WAY FROM FSET! - Case Manager Forward Service Corporation Employee Review

1.0
May 14, 2015
Recommend
CEO approval
Business outlook

Pros

Okay pay....money while you're trying to find a better job.

Cons

-Literally a hundred e-mails a day that you are expected to keep track of on top of your case load and other tasks.After I gave my two weeks I just gave up and **surprise** I could get the rest of my work done! -Every time you have questions about how things are ran and want to find a better solution your hand is slapped and the middle management will label you as being "negative". So nothing can be changed. -YOU WILL NEVER RECEIVE ANSWERS!! When you have questions on how to do your job the answer we got a lot was "Hold off on that"...so you never got an answer. -If you vent about the company your co-workers will tell management and then you will be yelled at my middle management. TRUST NO ONE. -If ANYONE from the corporate office e-mails you YOU ARE NOT ALLOWED TO E-MAIL THEM BACK. You must e-mail your team lead with the answer and your team lead will then e-mail the person from corporate with your answer. (This is the dumbest thing I ever heard BTW). -You will not be allowed to take any unpaid time off. And flexibility in your schedule is nowhere near possible. -You will probably cry a few times a day

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Forward Service Corporation Response
11y
Thank you for taking the time to review Forward Service Corporation and giving us some valuable insights into how we can improve for future staff. Forward Service Corporation has hired a compensation consultation and is proud to offer competitive wages and benefits for a non-profit. While it’s hard to assess all of the problems with an anonymous review, we definitely don’t want the atmosphere that you describe in our workplace to go on. We want FSC to be as empowering for our staff as it is for our customers. We take great pride in promoting from within and offering career development through training. Our people are our services and we strive to hire and retain the best.

Explore other reviews about Forward Service Corporation

5.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great support from co-workers and the opportunity to make a real difference for people in need.

Cons

Working with people in crisis can be stressful at times.

4.0
Mar 28, 2026
Recommend
CEO approval
Business outlook

Pros

Really good people with equally good intentions to help those who are in a vulnerable place.

Cons

There was a big pressure to get people to be enrolled into the program with no financial bonus incentive.

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