Would not recommend - Anonymous Forward Financing Employee Review

1.0
Apr 28, 2021
Recommend
CEO approval
Business outlook

Pros

Good culture on the sales and underwriting teams.

Cons

Micromanaging leadership: they're too inexperienced. No trust in the teams. Anger management issues. Outdated and ineffective interview processes driven by CEO and President. Unhealthy drinking culture marketed as fun and social: one of the longest tenured employees regularly talks about drinking too much, blacking out at holiday parties, etc. I've seen senior employees act inappropriately at company-sponsored events. It's uncomfortable even if you do drink. Almost no diversity except on the Account Services (collections) team: big on "hiring for culture" AKA attend all the social events that are "optional." Young, social people only. Lack of opportunity and growth: lots of lateral moves that they call "growth" when it's not. No training or support if you move into a managerial role.

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Forward Financing Response
5y
Thank you for sharing your feedback. Over the past year, COVID has prompted us to make a lot of changes to how we work, and we’ve added a lot of new processes so that we can maintain great communication while we’re all working remotely. However, we know that there’s still more we can do to help employees have a sense of autonomy. For example, we recently conducted a 360 review process for all leadership team members and managers to understand their strengths and development areas better. Also, our People and Culture team is currently working on a new manager onboarding process and a 6-month manager training program. If you have any other recommendations on how we can provide more resources for managers, please reach out to the People and Culture team - we are always looking for new ways to support our team members! Over the past year, we’ve held many fun social events, such as our holiday scavenger hunt and Family Feud events, that haven’t focused on drinking. Making sure our team members feel safe and comfortable to attend company events is a top priority once we get back to hosting in-person events. We agree that there’s still much more work we need to do in terms of diversity, equity, and inclusion, but we believe we’ve made progress over the past year. Recently She Geeks Out facilitated training sessions about eliminating bias in the recruiting and hiring process, and next month, we have a two-part inclusive culture workshop for all people leaders. Also, our DEI committee has organized informal coffee chats and professional speakers to facilitate meaningful conversations around race and diversity. If you have any other suggestions on how we can make Forward a more diverse, equitable, and inclusive workplace, please let the People and Culture team know. Thank you, People and Culture team

Explore other reviews about Forward Financing

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Top-Tier Compensation & Resources: The company pays very well and genuinely invests in its employees by providing excellent resources to help us succeed. Incredible Culture & Team: My coworkers and team members are amazing, hardworking, and deeply dedicated. There is a strong sense of camaraderie, and we do truly meaningful work together every day. Fantastic Remote Environment: The remote work setup is seamless and highly effective, making it a wonderful place to work from anywhere. Rewarding Leadership: As a manager, it is incredibly fulfilling to support my team, solve problems for our customers, and cross the finish line on major tasks. I feel genuinely lucky to be a part of this organization.

Cons

Learning Curve & Operational Complexity: The environment is very fast-paced, and the product itself is highly complex. It takes a significant amount of time to learn the ins and outs, which naturally makes managing the operations space a bit challenging. Heavy Manual Workload: There are a lot of manual reviews required, which can lead to an increased workload for managers. Growing Pains: Right now, there is a lot of reliance on "tribal knowledge" and navigating gray areas. As the company continues to expand, leadership will need to prioritize building more standardized, scalable processes to ease the operational burden.

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for. The team is incredibly supportive, and everyone is always willing to help and answer questions. The collaborative environment makes it easy to learn, grow, and feel valued as an employee. I truly appreciate the positive culture and the encouragement I receive from my colleagues and leadership.

Cons

None at this time. I am really enjoying my experience working here and look forward to continuing to grow with the company.

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