Apr 6, 2020
Forward Financing Response
6yThank you for taking the time to share your feedback. I understand your frustration and disappointment at the impact COVID-19 has had on our business, and I share that disappointment with you. Although many of the specifics in your post are not accurate, the fundamental truth is that our business has been hit extremely hard by COVID and the related impacts to the small business economy.
While I do believe that we were poised to handle a recession like those that have come before, we were not prepared to see the majority of small businesses in the US close all at once as has happened over the past month. This situation is both unprecedented and unfortunate. Although we have been one of the few in our industry able to keep our doors open during this economic shutdown, we have not gone unscathed.
I understand your anger and your disappointment. I am saddened to witness the toll that this pandemic has taken on the lives of our customers, our employees, our partners, and our families. Thank you for your dedication to Forward Financing and may you and your family stay safe.
Sincerely,
Justin Bakes