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      Fortnum & Mason

      Engaged employer

      Fortnum & Mason reviews

      Christmas temp contractors - Christmas Temp Customer Assistant Fortnum & Mason Employee Review

      3.0
      Dec 4, 2025
      Christmas temp customer assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Training is intense but dynamic and versatile work from home 4 out of 5 days Big team, so support is available Staff are lovely

      Cons

      Training is rushed, especially for the christmas period. Can feel like a goldfish lost in the ocean at times Hours are all over the place

      avatar
      Fortnum & Mason Response
      2w
      Thank you for taking the time to share your company review. We welcome employee feedback at Fortnum's, and we value listening. It's great to hear your feedback, that we will take note of, and that you had a good experience working with us. Many thanks, Fortnum's HR Team

      Explore other reviews about Fortnum & Mason

      5.0
      Apr 7, 2021
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Staff are professional, the working environment is great

      Cons

      I didn't find bad things in this company, everyone is friendly

      1
      3.0
      Feb 25, 2024
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      High staff discount which is really nice- it’s 40%.

      Cons

      Toxic company culture and managers don’t know what they’re doing.

      avatar
      Fortnum & Mason Response
      2y
      Your feedback as an employee matters to us, so thank you for taking the time to share your experience. We would also love the opportunity to discuss this feedback further with you, completely confidentially, at a time that’s most convenient for you. Please do email HR@fortnumandmason.co.uk and someone from our HR team will be in contact with you as soon as possible. Many thanks, Fortnum & Mason HR Team
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