USELESS MANAGEMENT - Customer Service Formica Employee Review

1.0
Oct 19, 2018
Recommend
CEO approval
Business outlook

Pros

Some nice colleagues but nothing else positive to say.

Cons

The place has little to no organisation, the management were up themselves and laughable with no respect. They have been losing money for 10 years, no capacity. You have to deal with a lot of irate customers with no one willing to take responsibility for any complaints. Nothing is done on merit, lots of people getting paid for years and years without economic results. The managers could not get a job anywhere else in these days so stay there waiting for another owner to pay their wages.

Explore other reviews about Formica

5.0
Jan 25, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, solid leadership, growth opportunities, good benefits, reliable industry, long vacation

Cons

5 days in the office

2.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

Easy job on day to day tasks. But that’s only because management is severely lacking. Decent pay, company vehicle, typical benefits (health care, 401k, etc.)

Cons

Management structure with No direction, No focus or a real understanding of what influences end user buying decisions. They don’t even perform a basic market swat analysis to understand what they could be doing better. Why? Because we invented this stuff, and have been doing it for 110+ years do we know it all. Well then, enjoy your 30% market share there buddy.

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