Good team members but management needs to evolve - Tech Support Supervisor FormFox Employee Review

3.0
Jun 17, 2021
Recommend
CEO approval
Business outlook

Pros

Great work environment, most staff are friendly and hardworking

Cons

Management has not evolved, low salary and pay, no career movement pathways

Explore other reviews about FormFox

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers and managers are friendly always willing to help when needed

Cons

I don’t currently have any cons

2.0
Jan 15, 2020
Recommend
CEO approval
Business outlook

Pros

Close to public transport and restaurants.

Cons

I left one job to go to Formfox. The training consisted of watching videos. I'm used to working in professional companies who offer good training programs lasting several weeks. My 2nd day on the job, their website went down and I was put on phones. I listened in on live customer calls approximately 3 times for maybe 1 hour each. 1 1/2 months later a new hire arrived. He was friends with one of my co-workers. He was trained for 2 solid weeks, guided, listening to live calls daily. After I'd been their almost 3 months, they lost a major client. By that time I was handling 30 odd calls an emails daily. Last Friday I was asked into a conference room and fired as "I wasn't where I should be after 90 days" ( it hadn't been 90 days).

1
See reviews by: Helpful|Rating|Date|All