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Dear Air Force Pilot: Thank you for taking the time to give feedback. My hope is that you shared your concerns with the SAT Management Team before you departed/went into the Air Force (?) Yes, we are a 24/7 business so that we can properly service our customers and keep food safe. Hours can be long to include overtime pay for technicians, etc. I will share your comments with the SAT Leadership team. I would encourage you to reach out to me directly so that I can better address them. Without our employees we would not be able to build and sustain a great business. There is a strong emphasis on developing people and growing their careers. We continue to create a culture where our employees are happy, engaged, empowered, challenged and valued. Bob Cox, SVP of HR