Follow Up Boss - Senior Product Support Expert Follow Up Boss Employee Review

5.0
Mar 12, 2024
Recommend
CEO approval
Business outlook

Pros

Great team I love it

Cons

Lots of time on the phone

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Follow Up Boss Response
2y
Thank you so much for your positive review! Your kind words truly mean a lot to our company. It's always rewarding to know that our efforts are making a positive impact. We are dedicated to our team and are committed to maintaining this level of excellence. Rest assured, we will continue to exceed your expectations in the future.

Explore other reviews about Follow Up Boss

5.0
Nov 28, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A true customer and people-first culture Strong leadership that empowers everyone to contribute Focused on building the best product, one that people actually love

Cons

There really are no cons

avatar
Follow Up Boss Response
2y
Thank you so much for your positive review! Your kind words truly mean a lot to our company. It's always rewarding to know that our efforts are making a positive impact. Your satisfaction is our top priority, and we look forward to serving you even better moving forward.
1.0
Mar 15, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For four years, I dedicated myself to Follow Up Boss, an exceptional company defined by its outstanding leadership and focused vision. Regrettably, that company and its once vibrant culture have faded into the past.

Cons

After the acquisition, a rapid descent unfolded. Countless benefits evaporated, the majority of employees were shifted from salaried to hourly wages, support waned, and communication all but vanished. The once vibrant energy that defined our work at FUB has completely dissipated. I've shifted from feeling a sense of ownership over customer interactions and my role to being just a cog in a machine, where success hinges solely on the quantity rather than the quality of interactions. I had hoped for a more considerate and seamless transition, yet now my days are consumed by colleagues incessantly discussing their exit strategies—leaving me pondering the same options.

1
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