A Company in Trouble - Anonymous employee Follett Employee Review

1.0
Nov 30, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Met some amazing coworkers during my time here, been able to work on an amazing campus and meet some genuinely wonderful people. The hours are good, the pay is decent, there is a lot to like abotu working for Follett.

Cons

Unfortunately, the company is in serious trouble. The new ownership group is clueless and has hired individuals that are equally as clueless to shepherd the future. They have no clue how to handle a specialty retail business, and they are now of course, doing retail things that are deeply hurting the business. They're cutting hours to the bone, they're asking for ten times more work with less resources. They will do anything and everything to save a buck, and they simply don't care about their employees. It's a sad state of affairs and it is only a matter of time before they lose big school contracts for not being able to meet the needs of the schools they serve.

Explore other reviews about Follett

5.0
Oct 8, 2025
Recommend
CEO approval
Business outlook

Pros

great management and communication from company to employees. Always fun events in store and uplifting environment when working towards business goals

Cons

lower side of wages however it is retail and most jobs are part time, so this is expected as some roles do not require higher education

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good lower level management within

Cons

Bad high level management within

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