Layoffs Layoffs Layoffs!!! - Anonymous employee Follett Employee Review

1.0
Oct 5, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At one point in time this was an OK company to work for. The benefits are good. There is a cafeteria on site but only open until 2.

Cons

The company is struggling with declining sales. Instead of cutting the fat in middle management, they are firing line staff. Every office with a door is filled while at least half of the cubicles sit empty. Talent is walking out the door. The Follett legacy is dying with this generation of Folletts.

Explore other reviews about Follett

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the fast pace of working a large university's graduation. The people were nice and helpful when I had a question.

Cons

There are not any cons.

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

At one point they had a nice cafeteria with freshly cooked food for decent prices, but they shuttered it around COVID. My guess is it's probably not back now.

Cons

Youll have to work with lazy and incompetent T1 techs with 20+ years of service with the company and will never be jettisoned no matter how little output they have. Terrible pay, calls almost never stop coming in, toxic environment. Worst HR department you'll ever experience Promotions almost never happen because there are always employees with 15 years of service ahead of you. Laziest T1s got promoted to T2 if there ever was a spot. T3s would be let go and not replaced.

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