Beautiful collection - Visitor Services Associate Folger Shakespeare Library Employee Review

I volunteered for the Folger Theatre through high school between 2017 and 2020. Management was quite kind. In exchange for volunteering, I was able to watch every show for free, either on reserved stools in the back of the theatre or, if available, leftover audience seats.

I never experienced any cons, it was a lovely opportunity.

benefits are above average and matching retirement

The work environment and culture at the Folger are toxic and unsupportive. Leadership and management fail to empower staff, often creating a climate of fear, micromanagement, and distrust. HR is ineffective and does not provide employees with meaningful (any) support. While the organization talks about inclusivity, collaboration, and respect, the reality is far different — employees are undervalued, morale is low, and many feel silenced. The lack of true leadership and care for staff has taken a toll not only on employees but also on the organization’s reputation and results. Recent layoffs and severe lack of ticket sales/empty seats show this.