Great place to work with learning opportunities, inspiring team, and flexibility - Customer Support Specialist Flytrex Employee Review

No more cold calls this job is 100% remote and CHAT-BASED, which gives you the flexibility to work from anywhere.

You do have to work some weekends but it's chill.

-Exposure to drone delivery operations -Some great coworkers at the ground level -Interesting technology

-Drones experience frequent technical issues and have had serious safety incidents, including crashes on customer property -No strategy for scale — even with significantly more funding, it’s unclear how leadership would operationalize it -Major difficulties securing real estate for new station launches -Feedback from experienced team members is routinely ignored by leadership -Significant gap between the company’s external narrative and its internal realities -Culture often pushes the boundaries of laws, regulations, and ethics — acting first and hoping not to get caught -Several key leaders across operations, HR, and technical functions have left in recent months -No HR support in the U.S., broken internal processes, and persistent chaos with little accountability -Many orders are delivered by hand rather than drone, undermining the core value proposition -Negative reviews have disappeared from Glassdoor in the past, raising concerns about whether critical feedback is being silenced