Not Good - Customer Support Associate Flutterwave Employee Review

2.0
Oct 18, 2023
Recommend
CEO approval
Business outlook

Pros

Just the opportunity to be able to say “I worked at Flutterwave” Sounds nice to potential employers since Flutterwave seems to have good reputation in the public eye.

Cons

Not so good for growth, especially when you are in the customer service department, they are treated like slaves without choice, rules will keep changing on your head. While other staffs get to work remotely, the CX members go to work everyday, morning afternoon and night including weekends and public holidays. Absolutely no mercy. So much hypocrisy and politics being played here and there. The CX department is the worst place to join at Flutterwave. Avoid it

Explore other reviews about Flutterwave

5.0
Apr 27, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of support offered here

Cons

It's difficult to keep up with changes

1.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

There are NO pros to working here. The only pro was it being remote, because you could save money from transportation. Now, they have mandated everybody returns to the office, 5 days a week, with no transport allowance, so no reason to keep work here.

Cons

There's a lot. A whole lot. - No more remote. Fulltime in office, 8am - 6pm effective July 1st. - Poor pay. I mean dirt poor. Senior engineers do not get up to N1m monthly. I kid you not. - WFH allowance is only N10k despite several townhalls for it to be revisited. - You get promoted in title yes, but not in responsibility and working with new technology. It's same work, new title. - The only cost of living adjustment they did was 5% gross annual salary increase, as opposed to what you would see on social media.

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