Unbearable workload - Customer Service Agent Flutter Entertainment Employee Review

Great environment to work in with colleagues

A lot of shifting and restrategization

Good pays for what it is

The team leader situation is quite messy at the moment. There are two customer service team leaders, and each follows their own set of rules and expectations. This creates inconsistency across the department, where some colleagues receive certain benefits or flexibility that others do not, depending on which team leader they report to.