Doesn't get much better! - Customer Success/Support Specialist Floify Employee Review

5.0
Jul 1, 2020
Recommend
CEO approval
Business outlook

Pros

Too many to list but by far my favorite is the people - work doesn't feel quite like "work" when you're surrounded by good people. The culture at Floify is second to none. Between the various company outings, fun friendly competitions, and weekly in office lunches, the culture keeps things fun and entertaining. It is not a stuffy office atmosphere. Mutual respect - across all the teams at Floify there is a mutual respect. I've never felt like I was being talked down to or criticized unfairly by the current team. They make a very strong effort to make smart hiring decisions that work for the company as well as the culture. The few times someone was hired that did not possess and demonstrate companies values, they did not last long. Some other notables are being able to work from home, excellent snack selection in the office, great compensation and benefits, standing desks, etc.

Cons

As with any company there are always some growing pains but I wouldn't call them cons. Floify has come incredibly far since I first joined the team in terms of employee onboarding and training, internal communication, and developing SOPs. There are still improvements to be made but they are always moving in the right direction. Sometimes it can be tough to keep up with the changes but as long as you are able and willing to adapt, change isn't necessarily a con.

Explore other reviews about Floify

5.0
Nov 11, 2023
Recommend
CEO approval
Business outlook

Pros

Floify treats their employees and customers with care.

Cons

None really I enjoy working here

2.0
Jun 17, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people on the ground are incredible. They are collaborative, accountable, supportive, and deeply committed to building quality solutions. Peer-to-peer learning here was unmatched. I learned more from my colleagues than in any academic or previous work setting. Remote was helpful for work-life balance.

Cons

Upper management demonstrated no interest in retaining experienced employees. Several key contributors left, and leadership made no meaningful effort to understand or prevent the trend. When legitimate concerns were raised about technical debt, unstable code foundations, or unsustainable product direction, they were dismissed, deflected, or shut down. Leadership showed a clear preference for short-term feature delivery over long-term platform stability. Direct communication about difficult topics was met with avoidance or, worse, retaliation. It took a public emotional breakdown from a team member to finally garner attention from leadership—an unacceptable failure in basic team support. Critical feedback was often treated as inconvenient rather than constructive.

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