Incapable Leadership - Anonymous employee Flintfox Employee Review

1.0
Jun 28, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some great people that have been around a long time like Steve Peppler, Adam Wilder, Tom Patterson, Todd Rigdon, Jeff Hayward, James Lett, The Dynamics implementation business has become a go-to partner for Microsoft Flintfox trade revenue management solutions could be an amazing add for customers who have rebate and pricing issues but see below

Cons

Does not make investments in their software solutions. Customers are getting ripped off due to the company holding back investments Does not invest in its people for training and procedures Does not provide good benefit plans for its team members The owners only care about how much money they make and not the customers or the team Many executives are based in New Zealand or Australia and have no idea how a business operates in the US and Europe The CEO, John Moss, is not capable of running and growing the business. Super nice guy but he is not a leader and lacks the business experience, leadership skills and vision to take the business into the future. He would be a great analyst The new investors have no clue what they are doing and own no other business in the same industry. The majority of the Flintfox customers are in the US and Europe but many of the owners are in New Zealand and Australia and might as well be on Mars The CMO has rebranded the website and its worse than what was there in the past. Complete garbage!! Rumor has it they have a new marketing leader from Microsoft with no cluse what she is doing and Microsoft no longer wanted her. It sounds like most of the Flintfox team would be happy to send her back to Microsoft The company is losing employees at a massive pace due to the poor leadership and incompetent management who have been hired into the business It is a rumor that the old CEO was a crook who scammed the new investors and left everyone else a pile of problems to deal with at Flintfox. Worse yet Tom Patterson came into Flintfox and grew the business at a high multiple and the old CEO took the credit. Anyone I ever spoke to in my career with them thought Mike was clueless and a scam

Explore other reviews about Flintfox

5.0
Nov 21, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of work, but a great environment to excel

Cons

None at this moment for me

1.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

The product itself had potential and solved real problems in the market • Some talented and hardworking individual contributors • Exposure to enterprise customers and complex implementations • Flexible working arrangements (at least on paper)

Cons

Senior leadership failed to build or protect an inclusive culture • Clear cultural decline after Advent Partners became involved • Decisions became increasingly investor-driven rather than people- or customer-focused • Poor communication, little transparency, and minimal empathy from the owners regardless of CEO updates • Dissenting views were not welcomed; “agree and comply” became the expectation • Inclusion and values were talked about externally but not lived internally • High staff turnover, especially among experienced leaders • Ultimately sold out to a direct competitor (Enable), leaving many employees feeling misled and disposable

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