Pros
It provides a regular paycheck, albeit low on the salary range.
Cons
When I spoke to people outside of PLA (and inside) as I decided to leave, the consensus of competitors and collaborators alike is that the company's reputation has been squandered. What was once a strong player in the MSP field has been reduced to being a cheap break-fix firm loaded down with low-skills contractors and level one generalists. It isn't the company's fault exactly, not entirely: the former CEO made the mistake of going for venture capital, and was thrown out by the ruthless, gutless private equity firm that now dictates PLA's every move. Case in point: The CEO installed whose only job was to gut the executive committee and departments seen as superfluous (a process which actually managed to miss the most critical failures department-wise: sales and accounting). Now, PLA is a shell of its former self. There is no career path for any employee anymore as the remaining management is too overworked and road-weary to give time to such things, and the board of directors would never actually pay for training or certification anyway. There are very few familiar faces, as most of the talent has been poached away by other organizations, leaving only senior employees with a sense of loyalty that will hurt them in the end, and all of the space left by them is being filled by very low level contractors. The work is terrible when it exists at all. Most departments are far below 50% billable, yet employees routinely get nasty emails demanding that employees act as their own sales force and find work to keep themselves fully utilized. When you are billing, it's for work that either has nothing to do with your skillset or is insultingly below your abilities. The culture is simply oppressive, as nobody speaks, has fun, or socializes, as everyone is too beaten down by seeing their company crumble before their eyes. I have no idea of Lee Hovermale will make a difference or not. He's at least started to communicate with employees, but the fact that people are still leaving fake Glassdoor reviews is not a good sign. I wish him good luck but I'm not going to miss the uncertainty, bad work and lousy hours.