Great product but toxic environment and terrible management - Sales Flash Pack Employee Review

1.0
Mar 13, 2024
Recommend
CEO approval
Business outlook

Pros

The product is enjoyable to sell.

Cons

Never have I worked in an environment where I was made to feel so disposable, unsupported, bullied and backed into a corner. They will tell you that "a start up isn't for everyone" but being a start up doesn't give the ok to treat people like they are worthless and disposable. There is no HR department for support, instead they suggest you speak with management who consists of the CEOs sisters. If you are not comfortable speaking with one of the sisters then your other option is to take up the free online "counselling session" provided by the company which washes their hands of responsibility. Performance reviews are conducted without a third party present which then turns into a he said she said situation. No previous meetings with any warning are issued and if you don't agree and achieve everything noted then you are let go after 4 weeks. You are made to feel that you cannot express your views with other colleagues as this is not "flash pack" and is highly frowned upon. You must always be positive and if you do speak up it is usually shut down pretty quickly. You are made to work extra hours without pay, join meetings on your days off and be available 24/7. There was no work life balance. Benefits are promoted as perks but are only given to selected few and rejected for others. Overall, Flash Pack is not the Disneyland they pretend to be.

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Flash Pack Response
2y
Thank you for sharing your thoughts and concerns. First and foremost, I’m deeply saddened to hear your comments and thank you for the opportunity to publicly address the issues you’ve raised. The experience of being released from a company is understandably devastating no matter the conditions and I’m sorry you feel hurt. We are a very high-growth startup and our environment isn’t one in which everyone can flourish but we work hard to ensure we give everyone the best chance possible - demonstrated by the fact that it takes us on average 8 months to make the decision to release someone and only once we feel we have exhausted all avenues. Our recent independently verified Flexa score does not reflect your sentiments: > 77% of staff recently said they have work-life balance which is an incredible achievement for a high-growth company. Where we have identified a small number of people struggling with their workload we have supported them to re-prioritise. > 96% of staff said they had complete autonomy over getting their work done > 93% said they felt flexible working is part of the culture at Flash Pack > 88% of staff very happy with the flexibility in the hours they work PROMOTIONS: We review progression of 6 months. Last summer 33% of employees were promoted. Last week 32% of the team were promoted including: 67% Female (33% male) 39% from minority groups Diversity and Inclusion: I fervently disagree with your comments on our DE&I Initiatives. We have worked tirelessly to ensure: > No gender and ethnicity pay gaps exist at Flash Pack due to our trailblazing transparent pay policy > We pay generous sick leave allowance, make work-place adjustments for our employees who have declared a disability > We allow employees to work from abroad to accommodate personal life a number of employees with disabilities have been supported to promotion. There is always more to do and we acknowledge there are limits to how much support we can give especially when there is an issue of consistent underperformance. But our stats speak to how hard we have worked and dedication to creating an inclusive workplace for all. Of 78 staff across the globe: > 40% identify as BAME > 4% have declared a disability > 60% female workforce, 34% male and 2% other > 60% of the leadership team are female and 17% BAME We are very proud of the workplace culture we have created. For anyone reading this post, if you would like more information please contact our Director of People Jess Reeves.

Explore other reviews about Flash Pack

5.0
Feb 9, 2024
Recommend
CEO approval
Business outlook

Pros

- If you're passionate about global travel, bucket list experiences, and adding quality to others' lives through curating opportunities to make genuine friendships in adulthood, this is for you - Your voice will be heard, you'll truly be able to make a big impact on the company mission since this is a startup, and you'll learn just as much - Amazing colleagues, simply the most supportive, talented, most diverse group of people from around the globe - Remote or Hybrid work setting - Forward-thinking leadership - Growth Mindset

Cons

- There's always a lot to be done to meet the company mission so be prepared to work in a fast-paced, evolving, startup environment.

1
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Flash Pack Response
2y
Thank you very much for your thoughtful and honest review, we strive to create an inclusive culture for all and its wonderful that you feel supported at Flash Pack.
5.0
Jun 1, 2023
Recommend
CEO approval
Business outlook

Pros

I have never experienced such incredible support in any of my previous jobs. It's remarkable that Flash Pack is a fully remote company, yet they excel in fostering a sense of camaraderie and ensuring that everyone feels valued and supported. I genuinely admire and appreciate every individual at this organization, and I am eagerly anticipating many more years of working together.

Cons

Currently, I work for Flash Pack in London, but I am presently based in the USA. As a result, I face a challenge with limited opportunities for in-person communication with my colleagues. This is one of the few disadvantages of working remotely.

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Flash Pack Response
3y
Thank you for your review, we are grateful to have you as part of our growing team in the US. As the team grows in the US there will be much more opportunity for in person connection. We are really proud of our culture and making you all feel valued and supported is crucial to Flash Pack.
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