needed more real training - Customer Service Representative Flagstar Bank Employee Review

4.0
Jan 3, 2012
Recommend
CEO approval
Business outlook

Pros

ability to move up, do work as a teller and personal banker, provided two weeks of training (though it didn't seem like enough when I actually got to work. Provided a mentor for your first few weeks. (could have been better if the person was much more friendlier and willing to work)

Cons

Much lower pay than my old job as a teller at a bank with 3 times the amont of work, no benefits, no vacation days. Training didn't apply to real situations. Computer system was way back in time. I came from Chase Bank and they were very up on their technology, training, pay, and benefits.

Explore other reviews about Flagstar Bank

5.0
Feb 27, 2026
Recommend
CEO approval
Business outlook

Pros

Very knowledgeable and helpful people who are experts in enterprise systems

Cons

N/A during my time with the company

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Clients are amazing. Made some real friends.

Cons

No advancement. Will promise you the world to get you to stay. Ask you to give as much notice as possible when you are leaving but will find a ridiculous reason to fire you. Never hitting financial targets so no bonuses. Terrible branch management.

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