What a joke of a job... - Crew Member Five Guys Employee Review

1.0
Jan 5, 2015
Recommend
CEO approval
Business outlook

Pros

There were free meals, and the company provided me with a job after one year of unemployment. There are also employee tips, which while not a lot of money, adds up to help you in a pinch such as when you're low on gas or something. My schedule also was respected.

Cons

Managers are RUDE. They pretty much just sit in the back office doing nothing most of the time. Whenever I closed, we were severely understaffed a lot of the time, and rather than call someone in for coverage, we were pretty much expected to deal with it. This resulted in closes taking up to 2 or 3 hours (when, at every other restaurant job I've held, it took us an hour and a half MAX to close). Also, they are more concerned with their ticket times than the cashiers getting through the line quickly. By that I mean that cashiers were told to slow down during the order taking process because the cooks and line people couldn't get the burgers out fast enough for the managers' liking. This resulted in a severe loss of morale for the whole crew constantly.

Explore other reviews about Five Guys

5.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

See reviews by: Helpful|Rating|Date|All