Major headache - Cashier/Crew Member Five Guys Employee Review

2.0
Nov 9, 2014
Recommend
CEO approval
Business outlook

Pros

I love talking with the customers and interacting with them. The food is good quality and i believe in the product that is being served.

Cons

The pay is completely unfair for the amount of work that is expected of us to do. We onto even get enough hours to make up for the lack of pay. The five guys in Fayetteville nc are owned by 1 man and he cuts hours so he can avoid having to pay for health care. He refuses to give raises. There are a few employees I know who've had their serve safe for over 4 months and still have not received the .50 raise that was promised. The grey shirt pick and choose which rules they want to follow so it gets confusing on what is and isn't allowed. A grey shirt is always suppose to be available upon request and 1 must be present at all times in the store but unfortunately that is not the case. They go and sit in the office or outside in their cars, and when asked where they have been they reply "handling business".

Explore other reviews about Five Guys

5.0
Feb 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment at this job.

Cons

There is too Low wages at this job

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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