Overworked, underpaid job - Crew Member/Grill Cook Five Guys Employee Review

2.0
Mar 13, 2018
Recommend
CEO approval
Business outlook

Pros

-Free meal per shift -Fantastic maintenance/cleanliness standards

Cons

-GARBAGE PAY, started at minimum wage and getting a 25 cent raise was like pulling teeth, absolutely insulting for how hard they work you. Every other fast food joint in town started a dollar or two higher and was an easier job. -Ridiculous sense of urgency; constantly expected to make work when there is none, if you aren't moving you've got about 5 seconds before a shift lead starts barking at you -Closing is a two-hour full-body workout where you WILL get burnt and greasy while getting yelled at the whole time. I'd never experienced such a workload at any other fast food or pizza job, it was truly beyond the pale and I have no idea why I or any of my coworkers put up with it. -Oh, that's right, they put up with it by quitting. Turnover was insane, though that tends to be the case when all you hire are high schoolers, ex-cons, and illegal immigrants. Within two months of getting hired, a solid 1/3 of the people I'd initially worked with had left and been replaced.

Explore other reviews about Five Guys

5.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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