Worst work environment I've ever seen - Customer Experience Manager Five Below Employee Review

1.0
May 9, 2024
Recommend
CEO approval
Business outlook

Pros

Guaranteed 36 hours a week for full-time management. You will not be allowed to reach 40 to make sure you can't go into overtime. Full-time benifits... Management makes a livable wage

Cons

Almost 100% turnover, can't keep employees with toxic working conditions. The manager had to replace experienced management more than 3 times because they quit. Management is scheduled alone in a big store leaving employees open to danger. An associate was assaulted while working alone and the company said nothing. Extremely toxic upper management, Dms are hostile. No work life balance. I was called into work after open hours multiple times because of untrained employees being scheduled. Male employees will make a higher salary than female employees. Because of this, the company has released a new policy that prohibits sharing your hourly wage with other employees. There is NO TRAINING. You have to be perfect from day one.

Explore other reviews about Five Below

5.0
Mar 10, 2026
Recommend
CEO approval
Business outlook

Pros

its cheap prices and can find lots of things there for phones

Cons

there is some people that come in and are really rude

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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