Substandard Retail Job at the Time - Sales Associate/Cashier Five Below Employee Review

2.0
Sep 10, 2023
Recommend
CEO approval
Business outlook

Pros

People who didn't quit or steal stock while working decent hours were likely to be offered a promotion to manager. Pay for that wasn't much better than standard part-time work, but it offered additional guaranteed hours. You get a small discount on store products.

Cons

Frequently understaffed with an extremely high turnover rate. Those who stuck around for any length of time were likely to be stuck managing the cash register, as the new employees were not trained effectively in its operation. Teaching them the correct locations of items needing to be restocked seemed to also not be a priority. Requiring involvement from managers on specific register functions, such as giving refunds, meant that during times when they were unavailable the line could be held up drastically. Cashiers were required to greet every incoming customer, regardless of how busy the register was, or else face reprimands.

Explore other reviews about Five Below

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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