General Manager - Anonymous employee Five Below Employee Review

1.0
Jun 16, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Concept Some locations are awesome Some locations treat their customers better

Cons

Whoever is running the Bowie and DC stores should never be allowed to work in retail again. I remember going into the Bowie store last year and it looked clean. Now it looks so bad I go to the Crofton store instead. The DC store is even worse!!! I don't understand how some of these mid-level managers maintain their position in the company, especially with all of the VIOLATIONS of workplace regulations including but not limited too: Mandatory OT, No Breaks. I will continue to actively tell everyone I am in contact with to avoid these 2 stores specifically. I imagine it will not be long before each store is either closed due to inefficiency, or they get rid of whoever is "leading" these terrible stores. I will not stop telling people not to shop at those locations.

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5.0
Jun 24, 2026
Recommend
CEO approval
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Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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