Growing Pains - Merchandising Manager Five Below Employee Review

3.0
May 9, 2019
Recommend
CEO approval
Business outlook

Pros

The vision for the company is great. Fun product. I enjoyed merchandising there. Room for advancement.

Cons

Five below's vision does not correlate with what we are able to realistically achieve in day to day store operations. They seem to be caught in between being a "discount store" atmosphere (merchandise motivated) and being a go to fun place for kids & tweens (customer experience motivated). Both can be achieved, but not with the current payroll structure - which causes most stores to have to sacrifice either one or the other. Many of their managers have either grown from with in the company or recruited in a lower position from other companies. Although this means there is alot of room for growth, the General Manager role at 5Below is not even comparable to an Assistant General Manager at already established retailers (Walmart, Target, Grocers, etc.) The several managers I've met/worked with all seemed to be lacking in team developmental skills, and seemed to feel a disconnect with corporate offices ever changing of priorities and daily routines. In order for stores to be successful and acquire and retain quality staff - they must train and pay their GMs to carry out 5Bs mission the way they envision it.

Explore other reviews about Five Below

5.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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