Pros
Great team of personal trainers who are eager to learn and have a friendly demeanor to those who are new to the team.
Cons
Members are often unhappy because of the hidden fees in the contract and service representatives are sometimes told not to disclose this information. Cancellation of memberships must be done in writing, and sent by certified mail, which includes 2 copies, 30 days prior to termination. The gym I was employed by had a myriad of maintenence issues which only further aggravated the members and I would often see 4 to 5 times as many people cancel their memberships (or try to cancle) as I would see enroll. The fitness department is driven by a financial goal which puts pressure on the trainers to sell services that they can often not fulfill. Overall, not the kind of place to work if you are a caring individual or are concerned with helping others. Great if you want to learn about high pressure sales tactics.