Challenging, Fast Paced, Feels like a family - Client Success Manager FitMetrix Employee Review

Great group of people in a close-knit environment who are driven to help the company succeed and look out for each other. The company has had tremendous growth during the past year which comes with a lot of opportunities and some bumps in the road to learn from. The leadership has been very open to feedback regarding policies, work priorities, and strategies to help improve employee efficiency and morale. As a growing startup with a tremendous amount of work, new employees with the right work ethic have a real opportunity to make a difference quickly. Work hard and you will succeed here and have a chance to get involved in something special at the ground level. Other perks, such as good compensation, dog-friendly office, company-provided snacks, beer, and wine, company outings, casual dress, and soon to roll out 401k plan.

Just about every startup struggles at times to grow up; however, that is a good problem to have as it shows true growth of the company. The lack of 401k was a point of discussion as was lack of standard policies surrounding PTO and remote work. To compensate, management has made recent strides to alleviate these concerns and gain valuable feedback from its employees. Depending on the position, the hours can be long so the typical clock-employee who is just looking for a decent paycheck probably does not have the capacity to succeed here. Hard work and the ability to adapt is required.

The people that work for this company genuinely care for one another. The company is growing incredibly fast which offers a lot of learning opportunities and experience. The leadership team has been much more open to feedback in the recent months and it has caused the company culture to improve significantly. We have open communication with our co-founders who are in the office every day working just as hard (if not harder) than anyone else in the company. Compensation plans are solid! Other perks include: coworkers that make you laugh, theme days, dog-friendly office, free snacks/beer/wine, decent PTO, company outings, casual work attire, flexible hours when necessary, and many more.

Every startup has its struggles, but I think some of ours are preventable. Experienced individuals aren't able to make decisions to move along through process without management having a say in it, which can drag things out sometimes. Company growth is exceeding employee bandwidth, but that is improving! Just be prepared to work hard and be willing to adapt when change is necessary and you'll do great. Bad attitudes or those with a clock-in/clock-out mentality do not fit our culture.