Used to be great, not anymore - Manager FitFlop Employee Review

1.0
Mar 27, 2023
Recommend
CEO approval
Business outlook

Pros

The people(excluding the CEO/COO/CFO/CPO/CTO etc. team) are amazing.

Cons

It used to be a great company to work for, when they say "they care about the employee" they use to mean it, not anymore. You are just a number. They say they are flexible but they are not. They say the welfare of their staff is important but it isn't. They're a typical company that says one thing and does another. Ever since the new CEO started it's been downhill, all they care about is getting the big sales in while working their people to the bone and to the point of burn out... and then ask you to take on more. The other big shift has been hiring men for a lot of the management or director roles, very sad as this started as a women-led company and FitFlop used to be a champion of empowering and promoting women, not so much anymore.

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FitFlop Response
3y
Thanks for taking the time to leave us a review, although we are sorry to hear that you were unhappy at FitFlop and that how you felt changed across the 5-7 years you were with us. As a leadership team we're proud both of the ambitious growth plan we have, and also many of the positive initiatives we've been able to roll out and Our Feel Good Champions and Mental Health First Aiders continue to really make a difference. We're also proud we have been able to increase pay and award bonus when many retailers are experiencing hard times. We recognise that times are hard and have supported with Cost of Living payments, hardship fund and financial education. We have more investment in our people about to launch very soon around Learning & Development and personal coaching. We're really aware of, and open about the make up of our Exec Team, which has is 25% female, but we do continue to champion women including through our International Women's Day panel and championing and profiling of our predominately female Supply Chain & Operations leaders. We have also established the Enterprise Team (the next level of senior directors) which is 80% female with the intent to support diverse succession pathways. FitFlop has a very flexible hybrid policy where we are in the office 2-3 days per week and while that might not work for everyone we are confident it is the right balance for us and means we come together and connect which supports our relationships and performance.

Explore other reviews about FitFlop

5.0
May 27, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sharing ideas, building a career, work life balance

Cons

communication could be better from management downward

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FitFlop Response
4y
Thank you for taking the time to leave a review, it's great to hear you've had a positive experience. Thank you for sharing feedback on our communications - it's something we've been working really hard on and we're now doing monthly Flash meetings and quarterly updates, led by our Senior Leadership Team and CEO which have been received very well.
1.0
Mar 25, 2024
Recommend
CEO approval
Business outlook

Pros

NONE. I wish I never worked here.

Cons

This is the clickiest place I have ever worked. This was made even worse by the daily bullying, including by management. One group of employees would frequently and openly make fun of those who were not part of their clique to the point of harassment. If there was a concern with an employee's work they would be reprimanded in the middle of the open office environment. It was also common in my department to hire for one position but then make employees work in other areas as well with no additional pay. The level of disrespect here is astonishing. I got out of there as soon as I possibly could.

5
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FitFlop Response
2y
Thank you for taking the time to write us a review, and we're truly sorry that you didn't enjoy your time working with us. Although you have already left FitFlop, please do feel welcome to reach out to a member of our People Team to discuss your time here. We wish you the best in the future.
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