For every failure, there's an alternative course of action; Fiserv doesn't even know it is failing. - Support Fiserv Employee Review

2.0
Feb 8, 2011
Recommend
CEO approval
Business outlook

Pros

The company doesn't look too bad on a resume; it has the kind of reputation that makes other companies want to pilfer it for good staff. Company is completely incapable of moving in the correct direction because they have a elaborately diversified product portfolio and they are not willing to shake things up sufficiently to actually make change. They will also need to invest a huge amount of money to provide the kind of consistent product delivery channel they are promising their customers. The stock price has managed to stay fairly consistent as of late. Vague contracts keep clients locked into their product purchases. Dilbert is relevant almost every single day. This company was the inspiration for the movie "Office Space"

Cons

FIserv 2.0 is a shady marketing attempt at change they won't invest in. Outsourcing is alienating much of the client base. None of the various holdings work together, most of the business units don't communicate at all and constantly point fingers at one another. Management rarely communicates to the staff about anything and is discouraged from presenting the truth. There isn't a consistent training program across all business units and they actually charge customers for their crappy attempts at software training. Salary and Benefits package is the joke of the industry, and there is no consistency between business units. Salary is a big dirty secret because they are cheap. Their only concern is money, someday they will have to realize that the employees should be happy, otherwise things are just going to keep going to crap.

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5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a Good Place to work

Cons

Work - life balance is minimal

4.0
Oct 2, 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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