Company issued "back to office" as a solution to reduce workforce without severance payout . Unfortunately, there is a majority of associates without proper workspaces or accessibility accommodations. People are usually found sitting in hallways and sharing wall outlets. The company promotes "One Fiserv" to account for the multiple acquisitions and eliminate cross over communications with clients. But business units do not collaboration together and there has been multiple occasions jeopardized each other, Diversity is a huge issues at Fiserv. As you walk the hallways and work with various product teams, you realize diversity pulls one way - especially with promotions and growth. Even though the up front work is cheap, the rework, communication and issues add up to cost even more. Products are not user-centered built. Majority of clients are moving off of Fiserv product to competition due to poor quality. The majority of the products are technology driven rather than user-centered driven. I have witness a majority of features descope accessibility and user experience because it would be difficult to accomplish from a development perspective - which our competitors are investing that time, gaining the market and eventually become critical disruptors.
