Poor leadership in India specially in NCR - Anonymous employee Fiserv Employee Review

1.0
Nov 2, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Over recent months, there has been a noticeable gap in strategic direction, communication, and decision-making that has impacted team morale and overall productivity. Key issues include:

Cons

- Lack of Clear Vision: There appears to be an absence of a cohesive long-term strategy, which has led to confusion and misalignment across teams. - Ineffective Communication: Important updates and decisions are often not communicated transparently or in a timely manner, leaving employees uncertain about priorities and expectations. - Limited Support and Accountability: Leadership engagement with teams has been minimal, and there is a growing perception that accountability is unevenly applied. These challenges are not only affecting day-to-day operations but also diminishing trust in leadership. I believe that with open dialogue and a commitment to improvement, we can foster a more transparent, supportive, and effective leadership culture. I share this feedback with the intention of contributing to a healthier and more productive work environment. I would welcome the opportunity to discuss this further and explore constructive solutions.

Explore other reviews about Fiserv

5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a Good Place to work

Cons

Work - life balance is minimal

4.0
Oct 2, 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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