Watch your back - Program Manager Firstup Employee Review

2.0
Sep 24, 2018
Recommend
CEO approval
Business outlook

Pros

Tons of remote work opportunities Little micromanagement Interesting industry

Cons

HR will withhold feedback, thus robbing you of improvement opportunities, until it's too late People smile to your face as they stab you in the back, then get promoted Zero collaboration, everyone does what they think the product should be No desire to actually push clients Leadership team loves to play favorites CEO loves to tell the home office that they're B players and that he only pays for snacks because he has to Founder loves explicit lyrics rap music and frequently exposes company to it without consequences Leadership is tone deaf when it comes to morale or EQ

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Firstup Response
7y
Thank you so much for your feedback. We agree that consistent feedback is critical to supporting our employees in their career at SocialChorus and beyond. We have implemented a formal review and feedback process so every employee knows their strengths and where they can improve. In addition to just providing feedback, we are very interested in the professional development of every employee. Every employee has an allotted amount of money every year to spend how she/he wants to pursue specific professional development. This, of course, is on top of the training and coaching we offer from industry experts like Decker and Stoa Partners. We are deeply committed to partnership and collaboration – not only with our customers (our longest standing customer has been with us for 8 years!) – but within our teams. We invest in team collaboration starting with our leadership team, then cross-functionally, then within each team, and company-wide. One of our core values is ‘we succeed together’ and I am proud of the many ways I see these values lived every day. If you would be willing to share additional feedback with me, I would be happy to have a conversation. Thank you for helping us to be better.

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5.0
May 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Executive Leadership, Company Culture, Excellent Products, Good People, Communication is steller

Cons

It's a smaller outfit but growing. As long as you are willing to put in the work you have an opportunity to go far.

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5.0
Mar 22, 2026
Recommend
CEO approval
Business outlook

Pros

I'm still new here, one month in. But I've had an outstanding experience so far. I sell a forward thinking product that solves real problems for organizations looking to communicate more effectively with their workforce. The leadership from the CEO on down seems genuinely interested in my success, the success of the overall team, and the customers using or considering using Firstup products.

Cons

I was initially hesitant to join this company because the Glassdoor reviews here were horrendous. Before I accepted the offer, I had a heart to heart with the hiring manager, CRO, and an account executive. And I'm so glad I did. They didn't make excuses about the low ratings. They explained how a year ago this company had some toxic leadership and people left. Since then, new leadership has taken over, and even though I didn't experience the "toxic days", I can tell things here are quite different. Just goes to show how critical leadership is to a company's culture and overall success. I don't regret joining Firstup at all.

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