Be Careful - Sales Firstup Employee Review

2.0
Nov 14, 2017
Recommend
CEO approval
Business outlook

Pros

We finally got a CEO that seems to know what he is doing. For years we had a chance to lead a category and be a great company, but because the old executives were so incompetent they let other companies pass them by. We are good at marketing Good at selling things we dont have

Cons

Almost everything outside of Gary should go. We lie to customers and will do anything we have to do to win a deal Not realistic about what it takes to build the things we promise to customers How many times have we offered to customers something to win a deal and then never have any plans to support what we sold them. By the time the customer figures it out it is too late and they are angry but locked in on a long term contract.

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Firstup Response
8y
Thank you very much for your feedback. My experiences thus far at SocialChorus have been fantastic and the people that work here have been no exception. Everyone I have met has been professional, motivated, and courteous. I am only lucky enough to lead, what comes before is the success of our wonderful customers, and the hardworking individuals that make up the soul of SocialChorus. Our product and people deliver to millions of users and serve the needs to some of the largest most complex global enterprises in the world. We do everything we can to deliver on our commitments. We are not perfect nor will we ever be. So please, if you have a moment send me a slack or email, give me a call, or stop by my desk to chat, and I would love to, confidentially, listen and discuss how we can do better.

Explore other reviews about Firstup

5.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast-paced environment with talented, motivated people who genuinely care about the company's success and customers. There are opportunities to make a meaningful impact, take ownership, and grow professionally. Leadership is focused on innovation and continuous improvement, and employees are encouraged to contribute ideas and challenge the status quo. The culture is collaborative, supportive, and driven by results.

Cons

The pace can be demanding at times, and priorities may shift as the company continues to evolve and respond to market opportunities. Success requires adaptability and a willingness to embrace change, but that also creates opportunities to learn and grow.

3
2.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, with unlimited PTO for US based employees. The product is used, and relied on by some big companies, so there is a real impact to the work.

Cons

After a string of disappointing C suite leaders, and several waves of turnover, both voluntary and not, the Product and Engineering organization is a mess. A culture of fear and mistrust has been building, creating a generally unpleasant place to work. Outside of the leadership issues, the teams are all remote, with many spread across global timezones. This limits collaboration and encourages solo development, which has had a negative impact on product quality. Leading to a high level of quiet burnout that people do not feel safe sharing. Overall there is a feeling that Firstup has squandered these past few years. There is a growing feeling of helplessness, and my sense is, if left unaddressed, will change it from just being an unpleasant place to work to something much worse.

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