Unprofessional BCBAs, Favoritism & Bad scheduling - Registered Behavior Technician FirstSteps for Kids Employee Review

1.0
Jul 4, 2025
Recommend
CEO approval
Business outlook

Pros

1. fairly good BT training provided upon hiring that can help you become a RBT 2. overall focus is on providing compassionate ABA services to their clients 3. company has somewhat of a good reputation compared to other agencies

Cons

1. Unprofessional program directors who GOSSIP and have "clique" vibes 2. Quick to throw micro aggressions your way and refuse to take accountability for their remarks 3. Scheduling forces you to cover sessions for clients you don't even know and you get punished for refusing to cover

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FirstSteps for Kids Response
11mo
We appreciate you taking the time to leaving us a review. We were so pleased to see that you found value in our training program and its emphasis on compassionate care. We invest so much in our team as it is our mission to help kiddos thrive by providing the best care possible. Regarding the listed cons—we take this feedback very seriously as the overall culture and employee experience is of utmost importance to us. We’re committed to listening and learning so we can address your concerns more fully and improve your experience. We have an open-door policy at FirstSteps and greatly value two-way transparent communication. We would love to connect as soon as possible; please reach out to our People and Purpose Team.

Explore other reviews about FirstSteps for Kids

5.0
Jan 15, 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful clinical support from industry leaders. Fellow BCBAs and mid levels are collaborative and supportive

Cons

Lower end of pay scale

3.0
Nov 14, 2025
Recommend
CEO approval
Business outlook

Pros

Training staff-very compassionate trainer, always provides consistent support and knowledge. Leads (most of them) are the backbone of the company, one of the leads is absolutely excellent and goes out of her way consistently to support and offer direction/advice etc. -Bcba’s that have been there for a while are great advocates and helpful

Cons

SCHEDULING. So many people leave due to consistent issues with the scheduler. Lack of communication with schedule changes, pushing cover sessions on instructors who aren’t comfortable working with kids, unprofessional communication, forgets to schedule breaks and lunches, wrong locations tagged on sessions etc. Although moving up levels is easily attainable, the pay rate is low for expectations. -kids come in sick and aren’t sent home -parking pass required but isn’t factored into the schedule unless you request it

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