Underpaying Staff and Fake Promises which is leading to high turn over rates. - Program Manager FirstSteps for Kids Employee Review

2.0
Sep 6, 2019
Recommend
CEO approval
Business outlook

Pros

Supportive PD’s. Very flexible with hours. Training is great.

Cons

They claim to want you to “move up” with the company, however, directors are telling instructors that if the job can’t help pay the bills there are other opportunities out there. Their add claims “competitive rates” but they are actually severely underpaying staff. And I mean very underpaid, well bellow what the average pay is with other companies. Before, I felt like it was a good work life balance, but now it’s just them changing schedules last minute without consideration of our personal lives. Aside from the fact that there are a lot of fake promises to “promotions” and then suddenly revoking these and giving you excuses as to why they can no longer give you what they promised.

Explore other reviews about FirstSteps for Kids

5.0
Jan 15, 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful clinical support from industry leaders. Fellow BCBAs and mid levels are collaborative and supportive

Cons

Lower end of pay scale

3.0
Nov 14, 2025
Recommend
CEO approval
Business outlook

Pros

Training staff-very compassionate trainer, always provides consistent support and knowledge. Leads (most of them) are the backbone of the company, one of the leads is absolutely excellent and goes out of her way consistently to support and offer direction/advice etc. -Bcba’s that have been there for a while are great advocates and helpful

Cons

SCHEDULING. So many people leave due to consistent issues with the scheduler. Lack of communication with schedule changes, pushing cover sessions on instructors who aren’t comfortable working with kids, unprofessional communication, forgets to schedule breaks and lunches, wrong locations tagged on sessions etc. Although moving up levels is easily attainable, the pay rate is low for expectations. -kids come in sick and aren’t sent home -parking pass required but isn’t factored into the schedule unless you request it

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